Returns - Buy with confidence
At Modest Trends we want you to be happy with your item, however we understand that sometimes things don't work out. If you need to return an item please read through our returns policy.
Returns can be made within 7 days of the receipt of your order.
- Refunds must first be requested by emailing Modesttrends21@gmail.com in order to receive a return code.
- Refunds can only be made to the card or PayPal account used for the original order.
- Items must be unworn with the original tags attached. Any items that appear worn will not be refunded or exchanged.
- For health and hygiene reasons, we are unable to accept the return of earrings, hijabs, hair and head accessories or Health and Beauty products
- Gift bundles or multiple buy offers must be returned as a set to be eligible for a refund or exchange.
Currently we are unable to cover the cost of return shipping but we are working on it. Please note, Shipping costs are currently non-refundable. If shipping an item over £20, a traceable shipping service is recommended.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will then send your refund will to your original method of payment. This can take between 5-10 working days.